Handles website, SMS and social questions on inspections, insurance claims, financing and warranties, then books rather than filing another form.
- What it is fixing
- Shingle against metal at nine at night, deductible questions at ten, both sitting unread in the client's Facebook inbox.
- What changes
- Material, warranty, deductible and finance answered in seconds across the site, Messenger and SMS, then handed over as a booked inspection.
- Where the money is
- Six conversations a week and one booking at residential re-roof values. This is the line that stops a roofer asking what your fee is.